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S4 Firmware Update Failed

Greg C — Feb 16, 2015 02:55PM AEDT

Tried updating the firmware on my S4 using the universal updater. The update stops during the update and gives me ERROR 1017 - ERROR CODE 4 Failed due to OS error.

Unit now does not start or work at all.

1 Community Answers

Alan - Feb 16, 2015 at 03:37PM AEDT BlueAnt Wireless Agent

Hi Greg,

Thank you for your enquiry.

Have you had a look at the article link below?

The code 1007 error usually occurs when there is a conflict/interference between your USB ports.

You can try uninstalling the updater, reboot your computer and then re-attempt the update again using one of the USB ports located at the back of your computer.
(do not use the same USB port to update)

If this still fails, then we suggest to use a different computer to update your device.

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