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iPhone 6 | Won't Discover and Cannot Pair with My S4 - FIXED

Damian Turco — Oct 18, 2014 11:03AM AEDT

Updated to iPhone 6 and it wouldn't pair until i reset my S4 by holding the volume up and volume down buttons for 6 seconds. If anyone else has the same issue, do this and it will fix your issues.

23 Community Answers

Alan - Oct 21, 2014 at 11:04AM AEDT BlueAnt Wireless Agent

Thanks for sharing this Damian.

rated : 1 Up Down

Sandra Chester - Nov 10, 2014 at 10:33AM AEDT

Thanks for this info. Blue Ant closed and couldn't figure it out. Nothing on their "knowledge base". Sandi

rated : 0 Up Down

Kathy Evans - Dec 08, 2014 at 09:41AM AEDT

I just did the reset by holding the volume up and down buttons together for 6 seconds and it worked with my Iphone 6.

rated : 7 Up Down

Kelly Connor - Photography - Feb 12, 2015 at 01:33PM AEDT

Thank you for this information this appeared to work a treat. Cheers from OZ.

rated : 0 Up Down

paul coleridge - Feb 13, 2015 at 03:32PM AEDT

excellent thanks Damian for the information it worked perfectly

rated : -1 Up Down

Lyn Friesen - Feb 26, 2015 at 09:07AM AEDT

I just tried it with my iPhone 4 (yes it's old) and it worked. Thanks.

rated : -1 Up Down

Gene - Apr 07, 2015 at 08:57AM AEST BlueAnt Wireless Agent


If you can’t pair your iPhone to the BlueAnt S4, please close all the background application:
1. From the iPhone’s home screen, press the Home key twice . Recently active applications are displayed. Scroll right to view additional applications.
2. To close an application, swipe the application up. Once all the applications are closed, tap the home screen.

Note: Make sure there are no other bluetooth open when trying to pair the the phone to the BlueAnt S4.

Turn on the S4, press & hold the Vol + and the Vol – together at the same time and wait for the S4 to announce it has been reset.

Turn the S4 off and back on again.

Make sure the handsfree trigger is on (there is a green light beside the + symbol of the S4) then say, “BlueAnt Speak To Me”, wait for the S4 to ask you to Say A Command and then say “Pair Me”.

Follow the voice prompts to pair the S4 with your phone. The pairing code is 0000 (four zeros) if requested by the phone.

rated : 1 Up Down

Gene - May 20, 2015 at 03:51PM AEST BlueAnt Wireless Agent

Hi Claudia,

We are glad to know the reset procedure worked for you.

We are pleased to hear that you are happy & satisfied with the results of our BlueAnt device.

Thank you & all the best to you!

rated : -2 Up Down

Gene - Jul 02, 2015 at 05:26PM AEST BlueAnt Wireless Agent

Hi Christine,

Thank you for letting us know that the suggested resolution worked for you.

Should you need further assistance, please feel free to contact us.

rated : -1 Up Down

Rajat Agarwal - Oct 05, 2016 at 07:45AM AEDT

Hi Damian ,

That was quick fix. It worked.


rated : 0 Up Down

Doreen Ives - Oct 05, 2016 at 07:45AM AEDT

Thanks so much.. Holding down the volume up and volume down button for a few seconds really worked..


I have lost the selfie option on my Aqua Xperia phone any ideas??

rated : 0 Up Down

Steven Isaacson - Oct 05, 2016 at 07:45AM AEDT

That worked thanks

rated : 0 Up Down

Laney Allan - Oct 05, 2016 at 07:45AM AEDT

Thank you Damien Turco!

rated : 0 Up Down

Christine Rios - Oct 05, 2016 at 07:45AM AEDT

Thank you! Can't believe it took me so long to look her for the answer.

rated : 0 Up Down

Sherrie Posey - Oct 05, 2016 at 07:45AM AEDT

Thank you -- Excellent advice!

rated : 0 Up Down

Jim Atkinson - Oct 05, 2016 at 07:46AM AEDT

This procedure worked for me. I didn't even get past the reset portion of the procedure before it was working.


rated : 0 Up Down

Janet Kish - Oct 05, 2016 at 07:46AM AEDT

Thank you!!!!!! Resetting the S4 works. Yay.

rated : 0 Up Down

Pamela Van Deavender Lovell - Oct 05, 2016 at 07:46AM AEDT

Thank you so much! My husband was out on a job with his new iPhone and couldn't pair. . .this worked PERFECTLY!

rated : 0 Up Down

Chris Thompson - Oct 05, 2016 at 07:46AM AEDT

it worked just like Damian Turco said it would.

rated : 0 Up Down

Tom Farrar - Oct 05, 2016 at 07:46AM AEDT

Thanks Damian. Your fix fixed the connection.

rated : 0 Up Down

Christine Hepburn - Oct 05, 2016 at 07:46AM AEDT

Thank you so much for this helpful hint. I followed your instructions and it has worked perfectly. iPhone 6 and BlueAnt now paired!

rated : 0 Up Down

claudia krauchi - Oct 05, 2016 at 07:46AM AEDT

I tried everything to get my iPhone6 to discover BlueAnt - nothing seemed to work. You saved my day with the solution:
reset the BlueAnt headphones by pressing the + and - button. -
I LOOOOVE your headphones!!!

rated : 0 Up Down

Alan Gold - Oct 05, 2016 at 07:46AM AEDT

Wow! Such an easy fix. Damian, my sincere thanks.

rated : 0 Up Down

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