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issues When Using Google Maps

Shirley King — Nov 22, 2014 09:18AM AEDT

when i connect my iPhone 4S to my BlueAnt and i use Google Maps, I keep getting a message over the BlueAnt saying....."end of call"...... which gets a bit annoying after a while....can anyone help out?

Thanks


2 Community Answers

Alan - Nov 24, 2014 at 12:00PM AEDT BlueAnt Wireless Agent

Hi Shirley,

Thanks for contacting us.

It appears to be a conflict with the profiles on your phone.

We suggest to try the following steps below to see if you can resolve this.
.
• Check the software version of your iPhone and ensure that it is up to date – version 8.1 is currently the latest for iOS.

• If you are on the latest software, then you may need to refresh your Bluetooth connections by;

~ Remove/Unpair the current BlueAnt information from your iPhone’s paired list.

~ Disable the Bluetooth on your iPhone and then power it completely OFF.

~ Reset your BlueAnt device. For further info on how to reset your device, please refer to your product manual. http://www.blueant.com.au/knowledge/manuals.php

~ Turn your iPhone back ON and then pair your device back to your phone.

Once your devices are reconnected again, give it another test to see if it helps resolved the issue.

If the same problem recurs, your last resort is to find another phone to test it on. This isolation test will determine whether if the problem is related to the phone or Bluetooth device.

Thanks.


rated : 0 Up Down

Alan - Nov 28, 2014 at 11:07AM AEDT BlueAnt Wireless Agent

Hi Shirley,

This is just a friendly reminder to advise you that we have responded to your question.

This discussion will automatically close after 5 business if there are no response.

Thank you.


rated : 0 Up Down

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