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T1 Bluetooth

Claudette Amaya — Nov 30, 2014 04:56PM AEDT

My BlueAnt T1 V1.5 will not connect to my iPhone 6 Plus? I've shut the phone off and rebooted as well as trying suggestions from others who have posted on your website with no success. Please help.

2 Community Answers

Alan - Dec 01, 2014 at 10:48AM AEDT BlueAnt Wireless Agent

Hi Claudette,

In order for us to provide you with the best response, we will require some additional information from you.

• What are the exact steps that you have taken to try and resolve this issue?
• Have you ever used this headset with any other phones before?
• Did you place the T1 into pairing mode before attempting to pair it with your phone?

We also recommend that you reset your headset to factory default to see if it helps resolve any pairing related issues.

Please click on the article link below for a video tutorial on how to reset your T1 headset.

We hope to hear back from you shortly with the results.

rated : 1 Up Down

Gene - Jun 22, 2015 at 11:05AM AEST BlueAnt Wireless Agent

Hi Sharon,

Please try closing all the background applications in your iPhone so you can pair it to your T1.

Thank you.

rated : 0 Up Down

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