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Voice Commands Will Not Work

Kevin Bishop — Dec 19, 2014 03:58AM AEDT

Hi all. I just upgraded my phone to the new LG Optimus F60. I can pair fine and update the contacts (don't know how to tell if it worked, it says complete when I ask to update after a few minutes) But can not answer the phone or execute any voice commands to the phone.

Any suggestions?

Thanks, kevin


2 Community Answers

Alan - Dec 19, 2014 at 12:39PM AEDT BlueAnt Wireless Agent

Hi Kevin,

Thank you for your enquiry.

From the notes on your recent cases, it appears that you had repaired this device yourself due to a faulty power switch. Is this correct?

All LG handsets running the Android OS should work fine with any Bluetooth headsets. We suggest that you try and isolate the situation by testing your headset with another phone. This will help you evaluate and determine the actual cause of the problem.

If it works on another phone, then the issue is related to the LG handset.

However, if the same thing occurs on the test phone, then you may need to focus your attention towards the hardware of the headset.

If you are using your voice to answer incoming calls, then it is likely that the microphone may be faulty.

Try clicking the MFB to answer an incoming call.

Hope this helps.

Thanks.


rated : 0 Up Down

Gene - Oct 12, 2015 at 12:39PM AEDT BlueAnt Wireless Agent

Hi Richard,

Thank you for your enquiry.

Can you provide me with some more information on the issue that you are experiencing?

Awaiting response at care@blueantwireless.com


rated : 2 Up Down

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