BlueAnt Wireless

PUMP - HD Sportbuds

What is the standby time?

2 weeks.

Read Article

Can I swim with the Pump?

The Pump is primarily designed for running, traning and cycling. Bluetooth does not work under water. Therefore, the BlueAnt Pump is not intended for under water use. It is designed to perform exceptionally wel...

Read Article

The audio on one side of the PUMP seems to be different to the other, how do I fix this?

Please check that the ear tips are giving a consistent seal in both ears to ensure the optimum performance from your PUMP. If the issue persists please check if the PUMP has been dried out properly after comin...

Read Article

One side of my PUMP is louder than the other when using it with my iPhone how do I fix this?

On your iPhone please go to Settings>General>Accessibility. Scroll down to just below Phone Noise Cancellation and check the balance is set midway between L and R.

Read Article

The audio seems to be low on both sides, how do I fix this?

Please check that the ear tips are giving a consistent seal in both ears to ensure the optimum performance from your PUMP. Please check that features on your phone such as Volume Limiting, Sound Check and EQ ar...

Read Article

My PUMP has low volume or sounds different to normal, how do I resolve this?

This is likely the result of your PUMP having water in the ear tubes. Please dry with a cloth or towel and clear the tubes of water.

Read Article

Can I use my existing MicroUSB charger with the PUMP?

Yes, providing the output of the charger exceeds 100mA.

Read Article

Can I charge my PUMP using my phone’s AC charger?

This is not recommended and will void your warranty.

Read Article

Will a BlueAnt AC charger work with PUMP?

Yes, it will.

Read Article

How long does it take to charge the Pump?

A full charge takes 2 hours. The Pump will get a 50% charge in 30 mins. When charging please ensure the PUMP is free from water before opening the charging port.

Read Article