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Charging Issues

Tommy Messer — Jan 16, 2015 11:29AM AEDT

My Q3 all of sudden quit charging regardless of whether the device is on or off, however while trying to charge it while the device is off, the red light never comes on to blink. Only while the device is on & charge is attempted will the red light blink but it never charges even after trying to charge it all day. Any advice?

1 Community Answers

Alan - Jan 16, 2015 at 12:42PM AEDT BlueAnt Wireless Agent

Hi Tommy,

Thank you for your enquiry.

It does sound like your device has a charging issue. The device usually blinks RED when it is on low battery so this is probably what you are seeing when you switch it on. For all warranty related matters, please send your enquiry to our support centre and ensure to attach a copy of your purchase receipt.

We will now close this case as it is not a valid topic for public discussions.

Thank you.

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