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Tablet Pairing/Connection Issue

Esther Mendoza — Jan 21, 2015 07:11AM AEDT

MY SMART PHONE WAS STOLEN A LONG TIME AGO I SAFELY PUT MY HEADSET AWAY, I JUST PURCHASED A TABLET AND A SAMSUNG MONTAGE 39O ITS AN OLDER MODEL PHONE. ON PHONE IT DOES NOT READ TEXT AND ONLY GIVES ME THE PHONE # OF WHO IS CALLING EVEN IF THEY ARE ON MY CONTACTS. IT WONT CONNECT TO MY TABLET AT ALL????? PLEASE HELP. THANK YOU IN ADVANCE.


1 Community Answers

Alan - Jan 21, 2015 at 09:46AM AEDT BlueAnt Wireless Agent

Hi Esther,

Thank you for your enquiry.

Your phone’s specification indicated that it is running on a proprietary software and may not support automatic phonebook transfer.

Try attempting a manual phonebook transfer via your phone’s contact list and ensure that all your numbers are saved onto the phone’s memory (not SIM)

For further assistance with this, please contact Samsung for all phone supports enquiries.

As for your tablet, did you place the headset into pairing mode first before attempting to search for the device?

Here are some video instructions that may help you.

Pairing Instructions – https://blueant.desk.com/customer/portal/articles/1632673-t1-subsequent-pairing-tutorial-video

If the ‘pair list is full’, try resetting yout T1 to factory default.

Reset Instructions – https://blueant.desk.com/customer/portal/articles/1632688-reset-the-blueant-t1-tutorial-video

Thank you.

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