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HTC One (M8) | Connection Issues

R Goodson — Oct 08, 2014 03:25AM AEDT

Can't get my phone to recognize Ribbon. Is there some trick? Downloaded the BlueAnt app and still got no devices found. The Ribbon works fine on my tablet so seems a compatibility issue. Followed the instructions for the related question. Didn't work, either.
Thanks.


1 Community Answers

Alan - Oct 08, 2014 at 09:58AM AEDT BlueAnt Wireless Agent

If you have previously paired it to your tablet, then you’ll need to place the Ribbon back into pairing mode in order to pair it to another device.

Simply, turn your Ribbon OFF and then press and hold the PLAY button for about 6 seconds.

The LED light should then start to flash continuously and allow you to pair it to another Bluetooth device.

Please note that the Ribbon can pair up to 8 different devices but will only re-connect to the last device it was connected to.

Thank you.

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