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Device has Stopped working

Maurice Dumont — Nov 14, 2014 12:48AM AEDT

Is there any way to check if my device is out of warranty? It just stopped working and will not charge. There's been no abuse or damage done to this unit and I'm quite disappointed.


2 Community Answers

Alan - Nov 14, 2014 at 10:05AM AEDT BlueAnt Wireless Agent

Hi Maurice, our systems are not linked to the resellers. Other then the manufacturing date via the serial number, there is no way to tell when you purchased it.

Such a method can only be done on a device that are OS supported by using a software that registers the device on the first login.

If you purchased this online or with your bank card, then we suggest that you look for any online statements that may reflect the purchase of your BlueAnt device.

On a different note, it is also recommend to try charging your device using a different USB cable via a different power source, such as a PC.

Thanks.


rated : 1 Up Down

Alan - Nov 17, 2014 at 10:09AM AEDT BlueAnt Wireless Agent

Hi Maurice,

This is just a friendly reminder to advise you that we have responded to your recent post.

Please ignore this message if you do not wish to respond and the case will automatically close after 5 business days.

Thank you.


rated : -1 Up Down
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