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When turn off, earpiece still connected to devices.

Brandon York — Dec 09, 2014 08:26AM AEDT

Has any using the 1.41v software had where you turn off the Q3 and it still shows connected to devices and blinks showing it is still connected?

2 Community Answers

Mary Anne Brown - Mar 19, 2015 at 04:59PM AEDT

I have the same problem.

rated : 0 Up Down

Gene - Mar 19, 2015 at 05:02PM AEDT BlueAnt Wireless Agent

Please be advised that our team has been made aware of this issue and is working to find a solution for this problem.

To help us proceed with your query, we would like to know the following:

• What brand/model is the connect phone?

• What OS/version is your phone running?

• What network provider are you with and is your phone locked to this network?

• Do you use any 3rd party voice applications? E.g. Viber, Skype, WhatsApp…etc?

• What application do you use most on a daily basis?

• Are you using any accessories with your phone? (Charging dock, other headphones, etc.)

Thank you.

rated : 0 Up Down

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